We have been personally trained by Markus Engel, president of Engel-Puppen Co., Germany, to repair the dolls that his company manufactures and have experience repairing Engel-Puppen dolls, American Girl Dolls, Gotz Dolls, and 18" Beautiful Girlhood Collection dolls sold by Vision Forum Inc..
Our limb restringing fee is $35. This includes examination of doll, restringing/reattachment of any damaged limbs, reattachment of head, and return shipping costs to anywhere in the 48 contiguous states.
Our body replacement fee is $50. This includes examination of doll, replacement of cloth body, restringing/reattachment of all limbs, reattachment of head, and return shipping costs to anywhere in the 48 contiguous states.
We also replace limbs for an additional fee. Please contact us for pricing.
Repairs are usually processed within 3-5 business days.
If you are interested in having a doll repaired, please send us an email with your state of residence and a brief description of the desired repair. We will send an invoice/request form to you via Paypal.
Click on the envelope below to contact us via email.